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Frequently Asked Questions (FAQ's)

We have provided a list of responses or instructions to some frequently asked questions that we receive periodically.  Please check to see if your question is listed here with an appropriate reply.  If not, please contact the ISAE office at or 515-284-7055.  We are anxious to help!

Thank you,

ISAE Staff


  • NEW MEMBER/ JOINING ISAE: How do I join ISAE? CLICK HERE for step-by-step instructions on how to complete the online process to join ISAE.  
    Please note: after your complete the process, an administrator will be notified to review and approve it which may take a day or so depending on staffing.  
  • WEBSITE FEATURES & MANAGE PROFILE: CLICK HERE to view instructions on the online features available to members how to update and manage your online profile information, notifications, settings, groups, continuing education units, etc. 
  • LOGIN USERNAME & PASSWORD: Forgot Your Password or Want to Update your Username and/or Password information, CLICK HERE for instructions.
  • RENEWING Membership: How do I RENEW my current membership with ISAE? CLICK HERE for details.
  • RENEWING my SUSPENDED Membership: If your membership has lapsed and been suspended as a result, CLICK HERE for instruction on how to reactivate it.  
  • UPDATING PROFILE DATA/BIO: CLICK HERE for instructions on how and where to find your personal profile information and update the data.  It is VERY IMPORTANT to keep this information up-to-date and accurate as this is what other members see and search for you and your company on the site, as well as what is included in the annual printed membership directory.
  • INVOICES/RECEIPTS: How do I find copies of current invoices and/or receipts for membership dues, event registrations and other transactions made with ISAE? CLICK HERE for instructions on finding invoices under your profile.  
  • MEMBER SEARCH: If you wish to find information about another member, please CLICK HERE for instructions on how to use the Search Engine.  You must be logged in as a member to use this feature.
  • EMAILING Other Members: If you wish to send an email to other members in ISAE, please CLICK HERE for directions. 
  • CAREER CENTER - Posting a Position: CLICK HERE for instruction on how to post an open position to the ISAE Career Center.  There is no fee and you do not need to be a member to post an opening on our site.  However, please note that after your complete the process, an administrator will be notified to review and approve it which may take a day or so depending on staffing.  Once it is approved, it will be activated and a notification sent to our members. 
  • FORUMS: INSTRUCTIONS on how to post a New Topic or Reply to a current Forum.
  • EVENT REGISTRATIONS: CLICK HERE for information on how and where to find what events you have registered for in the past and present.  
  • CONTINUING EDUCATION INFORMATION: INSTRUCTIONS on where to find your continuing education log on the ISAE Website, as well as how to manage & add data to the log. 
  • PROFESSIONAL DEVELOPMENT RECORDS: DETAILS on where to find, add and send PDH or CEU records and information. 
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