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ISAE Newsletter

February, 2009

In this newsletter:
ISAE Membership Meeting

ISAE Roundtable

Message From the President
What now, exec?
Thanks to Our Sponsors
Soliloquy of an Association Executive


Common Myths in Association Law

ISAE MEMBERSHIP MEETING
February 23, 2009
11:45 a.m. - 1:30 p.m. Lunch & Business Meeting 
1:30 - 3:30 p.m. Breakout Sessions
Holiday Inn Downtown
1050 6th Avenue, Des Moines, IA 50314


REGISTRATION FEES
ISAE Members: Membership in ISAE is by individual. Not by association or company.

$65 - Breakout sessions and reception if registered before February 18
$75 - Non-members and members if registered after February 18
$30 - Reception only if registered before February 18
$40 - Reception only if registered after February 18

Registration form available at www.iowasae.org



7 Measures of Successful Associations
Michael Gallery, President, OPIS, LLLC

How Does My Association Rate?  Am I running my association the best possible way?  If you are like most association executives, you grapple with that question daily.  In fact, this question was the basis for ASAE and the Center for Association Leaderships published study 7 Measures of Success: What Remarkable Associations Do that Others Don’t.  Comparing 9 remarkable associations to 9 good ones, the measures task force found that, unlike their comparisons in the study, remarkable associations:

ü       Ensure that their products and services are consistent with their mission

ü       Nurture a culture that values dialogue and engagement

ü       Have an intense customer service culture

ü       Build and maintain strategic alliances to further their mission

ü       Support a data driven decision making process

ü       Have a CEO who serves as a broker of ideas

ü       Adapt to change without straying from their mission

How well does your association perform on these 7 critical factors?  Michael Gallery, PhD, CAE lead the Measures of Success task force that conducted this landmark research.  As chair, he is intimately familiar with the findings as well as the data that led to them.  This knowledge, combined with his academic training in performance improvement and his nearly 25 years experience as an association executive place him in the unique position to assist you evaluating your associations performance relative to these measures of success.

 

21st Century Meetings

Laura Johnson, CAE, Executive Director, Iowa-Illinois Safety Council, Harry Shipley, CAE, Assistant Executive Director, Iowa State Bar Association, Jolene Davis, Education and Events Director, Iowa Telecommunications Association 

 

How do we serve our members who tell us they do not have the time to attend our meetings? How can we use technology to educate our members on the latest developments affecting our industry or profession?  What steps do we need to take if we decide to start offering “high-tech” events?  What pitfalls do we need to avoid?  If you have ever asked these questions, this presentation is for you.  

 

Learn from associations who have implemented webcast training and online training resources.  See how one association videotapes and archives its meetings so that members can gain access whenever and wherever they desire.  Exchange ideas on what associations see as the “next step” in training, meetings, and events.

 

Going Green Meetings & Events

Shelly Codner, Iowa Waste Exchange &
Jan Loyson, Iowa Department of Economic Development
Teresa
 Kurtz, Executive Director of the Iowa Recycling Association
Sara Kurovski, Recycling Coordinator Metro Waste Authority

 

The “Green” movement is gaining momentum as people around the world are increasingly voicing their concerns over the impact of businesses and organizations on the environment. Studies have shown that consumers will favor companies and organizations that demonstrate a commitment to environmental sustainability and more organizations are seeking ways to prove that commitment by examining – and often changing – their existing practices.  Transforming an existing event into an environmentally sensitive production is no easy feat, but throughout this session panel members will share their successes and resources to assist you in doing just that - greening up your meetings and events.

 

Register Here! by February 18, 2009 for the early rate.

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ISAE Roundtable
February 27, 2009 - 7:30 a.m. - 9:00 a.m.

Iowa Association of Realtors
1370 NW 114th Street, Clive, IA

As part of ISAE’s series of informal roundtable discussions, on Friday, February 27, 2009 from 7:30am to 9:00am Paul McLaughlin, CAE and Legal Council for the Iowa Association of Realtors will be hosting a roundtable on Social Networking.  There is no charge to attend or registration (other than letting us know that you will be attending so that we can make sure there’s room).

Topics for discussion will include how associations are using blogs, Twitter, LinkedIn, Facebook and other Internet based communication tools as a way to better serve members.  This meeting will be held at the Iowa Association of Realtors office located at 1370 NW 114th Street, Suite 100 in Clive.

 

Paul and other Iowa Association of Realtors personnel will be on hand to demonstrate successful examples and lead a general discussion regarding possible issues or concerns, pros/cons and what changes may be in store for such networking opportunities.  If you are interested in learning more on how to use this technology to better serve your members, or share your experiences, this is for you.  Please let Paul know if you will be attending by dropping him an email at paul@iowarealtors.com.

 


 Message From The President
Rich White, CAE, ISAE President, Iowa Limestone Producers Association



Rich White, CAE
ISAE President

I’m going to start by saying a big thank you to long time ISAE member Jack Clark, CAE and Vice President of the Iowa Utility Association.  Since September of 2005 Jack has quietly gone about the business of being Chairman, Treasurer, and Meeting Planner for the CAE Breakfast Group.  I can’t remember if anyone else ever chaired the group this long, but I know no has ever done it better.  It can be pretty time consuming getting out the announcements, tracking attendance, ordering food and making sure we have a place to meet.  I know I speak for all the Iowa CAE’s when I say great job!

One of the ideas that sprang from last month’s CAE breakfast was a roundtable program on Twitters, Linkin, Facebook and blogs.  Now I could pretend to be right on the cutting edge of technology, but honestly the terms “Twitter” and “Linkin” were completely new to me. And I don’t know much about blogs and Facebook either.  But apparently these are all Internet based communication tools successfully being used by associations to communicate with their members.  The question I have is how?

 

The Iowa Association of Realtors has state-of-the-art Internet technology equipment and they have offered to help ISAE answer that question.  Paul McLaughlin, CAE and Legal Council for the Iowa Association of Realtors is organizing the event.  Paul tells me two of their primary technical people will be there as well as a member who is an expert on Twittering.  ISAE member Darcy Watson, CAE, Director of Technology at Association Management, Ltd. (AML), will also be on hand to share the latest technology issues affecting associations from her recent attendance at the American Society of Association Executives (ASAE) 2009 Association Technology Conference.

 

The specifics are:

7:30 a.m., Friday, February 27,

Iowa Association of Realtors

1370 NW 114th Street, Suite 100

Clive, IA

 

The ISAE roundtables are another member benefit of ISAE and no formal registration is required.  However, we do ask that you e-mail Paul if you plan to attend so he knows how to set the room.  His e-mail address is: paul@iowarealtors.com.

 

Hope to see you February 23rd at the Holiday Inn downtown for the ISAE quarterly meeting.

Rich White, CAE, ISAE President
Iowa Limestone Producers Association

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Editor’s Note: Submit your responses to the article below for future publication.

What now, exec?
Robert A. Hall, CAE

One of the techniques the military uses to train leaders is to present them with scenarios they have to respond to, so when they are faced with the real thing, they are prepared to think and react rapidly.

The Marine Corps Gazette has often published tactical decision games, which included the situation (though not all information), what assets were available to you, and what goal you had been given. Participants were then required to write down, often in a five-minute time frame, how they would deal with the situation. The scenario sometimes ended with the question, “What Now, Lieutenant?”

Though they would later publish the two or three responses they considered best, there were no right or wrong answers. The value lay in thinking about a challenging situation, then quickly coming up with a plan of action to cope with it.

Such a thought process might be valuable for association executives, if we think about unusual situations that could arise, and what our response to them might be. Below are some examples. What steps would you take, in what order, to deal with the situation? What additional information would you need, and how would you get it?

~ You get in the office an hour early to review e-mail and have some quiet time to start that article for the newsletter on the value of advocacy. The first e-mail you open is from a member, with a link to a news story describing the arrest of the chairman of your board for fraud and embezzlement. He has hotly denied the charges. As you are reading the article, three of your incoming phone lines light up within seconds of each other. You recognize two of the numbers. One is your treasurer, a member who has had an adversarial situation with the chairman for years. The other is a writer for a trade publication which covers your industry. What Now, Exec?

~ As you are dressing and gulping down your morning coffee, you click on CNN/Fox News. The lead story is about an earthquake which has hit the city where your annual conference is to open in two weeks. Power is out; people are being evacuated. The extent of the casualties and damage is not yet known. The conference accounts for 50% of your income after expenses. Your cell phone and home phone start ringing. What Now, Exec?

~ It’s 10:00 pm, and you are packing to leave in the morning for Washington for a joint Board/Legislative Committee meeting. Hill visits with members of Congress for the 35 attendees have been scheduled. Your phone rings, and it’s the president. She tells you that the Department of Homeland Security has raised the terrorist threat level, due to “credible, but non-specific” threats to the Capital area. Two board members have called her to say they are afraid to travel to DC. She wants you to cancel the meeting, with no penalty from the hotel, and re-schedule elsewhere. She makes it clear that if there is a financial loss, it’s your responsibility for signing a contract without a “terrorism” escape clause. What Now, Exec?

~ You have an 8:00 am meeting with your CFO, to finalize the budget for the Finance Committee meeting scheduled at your office next week. There are some kinks in the forecast, due to the economy, and you and he need to make some tough decisions this morning. You’re surprised he’s late--then your cell phone rings. It’s his wife, and she’s hysterical. Your CFO, who is not only a valued employee but a close friend, has been in an accident. An ambulance is taking him to the hospital, and he may not live. What Now, Exec?

~ You’re a small-association exec, without a CFO, so you closely review the finances yourself. You stay late one night to try to figure out a small problem in the books, only a few hundred dollars, which you haven’t been able to reconcile. As you dig into the reports and data, you uncover more small anomalies, which lead you to start thinking that your AA/bookkeeper, a trusted employee and friend who has been with the association fifteen years, could be embezzling funds. What Now, Exec?

~ You learn that a past chairman of the board, and highly-respected member of the association, has started a for-profit business, which will compete with the association in several areas. It’s organized to look like an association. Customers are called “members” who pay annual “dues” which entitle them to the services of the new “association.” The past chairman, with his intimate knowledge of your association, can cherry-pick services that have an income stream, such as a journal, but not those “good of the order” things like PR or lobbying that don’t generate revenue. His business won’t have costs for things like elections or annual business meetings, either. He isn’t on the board any longer, so is probably not subject to the conflict of interest policy or board members legal duties. What Now, Exec?

~ One of your best employees is on vacation. You log on to her computer to retrieve an e-mail you accidentally deleted, and discover a personal e-mail indicating that she is having a long-running affair with a board member. Not only are both of them your friends, but so are both of their spouses. The board member will go before the nominating committee next week to be a candidate for president-elect, but it’s considered to be a done deal, and there are no other candidates. If you ignore the situation, no one will know you know. What Now, Exec?

~ When the process server hands you the subpoena, you get your first inkling that a powerful US Senator with presidential ambitions is planning to hold highly-visible hearings on “corruption and abuses” in the industry represented by your association. Your AA informs you that a CNN News Team is waiting in the hall with an interview request. What Now, Exec?

Unlikely? Unthinkable? I or association executives I know have lived through variations of some of these scenarios. The mental exercise of thinking about how you’d handle them, like other forms of exercise, will be good for you. What Now, Exec?

Robert A. Hall, CAE, Executive Director of the American Association of Hip and Knee Surgeons in Rosemont, IL, has been an association executive since 1982, following five terms in the Massachusetts Senate. He’s also a Marine Vietnam veteran.  In August of 2008, ASAE published Hall’s book on association management, Chaos for Breakfast. (He has assigned all royalties to educational foundations.)

ISAE members are encouraged to submit their responses to the above scenarios.  We will publish them in future newsletters.


SPONSORS

The Iowa Society of Association Executives Would Like to Thank
the 2008-2009 Sponsorship Program Participants

GOLD
Ames Convention and Visitors Bureau
Greater Des Moines Convention and Visitors Bureau
Wells Fargo

SILVER

Iowa State Center Event & Conference Services
John Q. Hammons Hotels of Iowa

BRONZE
Cedar Rapids Area Convention and Visitors Bureau
Council Bluffs Convention and Visitors Bureau
Dubuque Convention and Visitors Bureau
Gateway Hotel and Conference Center
McGowen, Hurst, Clark & Smith, P.C.

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Association Management, Ltd (AML)
Achieves International Accreditation:

One of Fewer Than 50 Internationally Accredited
Association Management Companies Worldwide

Association Management, Ltd. (AML) was recently awarded international accreditation by AMC Institute, the global trade association representing the Association Management industry. AML is the first Association Management Company (AMC) in Iowa to achieve AMC Institute Accreditation.


Among 500-plus AMCs worldwide, fewer than 50 have achieved AMC Institute Accreditation, demonstrating the commitment and the ability to deliver the highest level of professional management services to association and not-for-profit clients. These AMCs are the recognized choice of association and not-for-profit organization management.


“Our staff team was dedicated to the goal of achieving AMC Institute Accreditation. Our demonstrated commitment to sound business practices is of great value to our association clients. We are a stronger company having gone through this process. It is exciting to be the first AMC in Iowa and one of 50 AMCs worldwide who have earned this accreditation. We are proud of this accomplishment,” stated AML Owner/President, Molly Lopez, CAE.

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Soliloquy of an Association Executive

By Mark A. Miller, CMP, Edited by Robert C. Harris, CAE

 

I am an Association Executive!

 

My members think I have degrees in Sociology, Public Relations, Human Relations, Business, Political Science, Marketing, Graphic Arts, Hotel Management and Marriage and Family Counseling.

 

I am expected to recognize the voices of all of the members over the phone, and can recite from memory the exact date of their dues renewal and whether they have signed up their spouse or a significant other for the annual banquet.

 

On demand, I can relate the voting histories of every lawmaker on every issue that was, might have been, would have been, could have been or should have been of interest to my members.  The media calls me a Special Interest, but that doesn't make me feel very special.

 

I am able to find higher paying jobs for every unemployed and underemployed member at a moment’s notice. I can make a meeting room both warmer and colder at the same time.

 

I can predict the number of people who will attend banquet months before I set foot in the meeting facility. I can ensure that the menu I select will be cooked to perfection and pleasing to every member’s personal preference.

 

I will go out of my way to negotiate a $59.00 rental for a $45,000 Lincoln Town Car for a 24-hour period -- but will readily accept a $400.00 rental for an LCD projector and screen.

 

I accept blame for poor mail delivery, high gas prices, long check-in lines, poor airline service, wrong zip codes, over-regulation of government, under-regulation of government and ethnic conflicts around the globe.

 

I have enough frequent flyer points to fly around the world, but don't have enough time or money to get off the airplane.

 

I am expected to smile, empathize, sympathize, console, be apolitical, sing, dance, program the computer, fix the copier and defrost the office refrigerator.

 

I am an Association Executive -- I can do all these things and much more, while still finding time to respond to every text message, e-mail, phone call, fax and personal correspondence from my members.

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Common Myths in Association Law
Association Law Myth #50

©2008 Beving, Swanson & Forrest, P.C.
Mark Truesdell

Myth:  Bona Fide lobbying of a government by a trade association is a violation of the Sherman Antitrust Act.

Fact:  Bona Fide lobbying of a government by your trade association will never violate the Sherman Antitrust Act if the lobbying activity stays within the bounds of the Noerr-Pennington doctrine.

The Noerr-Pennnington Doctrine is a fundamental cornerstone of association law. Articulated more than 40 years ago by the U.S. Supreme Court in two separate opinions, it protects associations from Sherman Act liability as they lobby governments for benefits to their industries or profession,  even to the detriment of others.  Although the First Amendment spells out the right of the people “peaceably to assemble, and to petition for the Government for a redress of grievances,” there is inherent tension between this express right to lobby and the antitrust laws when a group of competitors engages in lobbying efforts that would result in the reduction of competition.

How does the law resolve this tension?  When the purpose of the conspiracy is to lobby the government to adopt or enforce laws or regulations, the First Amendment Right to Petition the Government trumps the antitrust laws. Eastern R.R. Presidents Conference v. Noerr Motor Freight, 365 U.S. 127 (1961) involved a claim by the railway employees’ union that the railroad’s grassroots lobbying campaign to turn the public against the union, which resulted in the Governor’s veto of the trucker’s proposed legislation, constituted an unlawful conspiracy to restrain trade. The Supreme Court ultimately rejected this claim, stating:  The right of petition is one of the freedoms protected by the Bill of Rights, and we cannot, of course, lightly impute to Congress an intent to invade these freedoms.”  Hence, joint lobbying activity urging the government to adopt or enforce laws or regulations will not be found to violate the Sherman Antitrust Act.

            United Mine Workers v. Pennington, 381 U.S. 657 (1965) extended the doctrine to jointly coordinated lobbying efforts by an industry and its labor organization.   In a clear effort to drive small non-unionized coal mines out of business, the union and the large mine owners jointly persuaded the Secretary of Labor to establish a high minimum wage for employees of mining companies selling coal to the TVA, thus making it difficult for small coal companies to compete for the TVA business.  Even though the effect was to drive small coal mining companies out of the industry, the Supreme Court fully condoned the joint activity that led to this result:

Joint efforts to influence public officials do not violate the antitrust laws even though intended to eliminate competition. Such conduct is not illegal, either standing alone or as part of a broader scheme itself violative of the Sherman Act… The conduct of the union and the operators did not violate the Act, the action taken to set a minimum wage for government purchases of coal was the act of a public official who is not claimed to be a co-conspirator, and the jury should have been instructed….to exclude any damages which (the small coal companies) may have suffered as a result of the Secretary's Walsh-Healey determinations.”

The value of the Noerr-Pennington doctrine to associations is twofold.  First, the doctrine means that an association itself may engage in lobbying efforts on behalf of its members, even though such efforts may be construed as the collective efforts of the member competitors.  Second, it means that the association may jointly lobby with other organizations, even if the effect of those efforts may be found to be anticompetitive.

          There are, however, at least two exceptions to the Noerr-Pennington Doctrine:

(a)    The “Sham” Exception.  In California Motor Transport Co. v. Trucking Unlimited, 404 U.S. 508 (1972) a state motor truck association acted to oppose every application filed on behalf of its members’ competitors with a regulatory body, without regard to the merits of the applications, simply to harass the competitors and discourage their further applications. The U.S. Supreme Court found this concerted effort to influence governmental action a “Sham” attempt to benefit from the Noerr-Pennington doctrine, and refused to protect it.  The Court held that lobbying found to be undertaken not for the legitimate goal of affecting legislation or policy, but simply to frustrate or harass competitors, will not be protected. 

(b)    Market Participation Exception.  The Noerr-Pennington doctrine will apply when the joint action is targeted not at a proposed public policy decision, but instead at a specific purchase decision by a government.  George R. Whitten, Jr. v. Paddock Pool Builders, Inc., 424 F.2d 25 (1st. Cir. 1970), involved a manufacturer of gutterless swimming pools which in combination with dealers lobbied to get its specifications adopted by multiple local governments for the purpose of eliminating all competition.  The court found that  the Noerr-Pennington Doctrine defense  “…is intended to apply to some significant policy determination in the application of a statute,  not a technical decision about the best kind of weld to use in a swimming pool gutter.”  Accordingly,  the court refused to allow the Noerr-Pennington antitrust defense.

Conclusion:  Since 1967, the Noerr-Pennington Doctrine has stood as a cornerstone of the trade association world.  Association executives should be aware of its legacy and be committed to its continued vitality.  When counting on the Noerr-Pennington Doctrine to protect an association’s joint actions, one should consult a knowledgeable attorney to confirm the applicability of the doctrine.

Mark Truesdell, Attorney, Beving, Swanson & Forrest, P.C., Des Moines, Iowa

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